Does PG&E reimburse for spoiled food?
PG&E Claims
PG&E said in many cases they aren't responsible for power outages, voltage fluctuations, food loss, or property damage due to outside forces including earthquakes and weather-related conditions including wind, rain, fog, lightning, or extreme heat.
Types of claims may include property damage, personal injury, lost wages, business losses, miscellaneous losses (car rental, hotel costs, restaurant costs) and food spoilage.
People who submit a claim will be contacted within three business days and PG&E says its goal is to decide within 30 days of its receipt.
People can submit a claim HERE. PG&E will ask customers for documentation including receipts for the food customers lost due to the outage.
PG&E's Safety Net program
Customers who have been without power for 48 consecutive hours or more because of storm conditions, may qualify for an automatic payment under PG&E's Safety Net program. Customers can get $25 to $100 paid automatically after the storm outage, according to PG&E.
Customers don't need to submit a claim form for a Safety Net payment.